Delivery Policy
Thank you for visiting and shopping at http://www.vapenrg.com.
Following are the terms and conditions that constitute our Shipping Policy.
DELIVERY & PROCESSING TIME:
All orders are processed & delivered within 2-3 business days. Orders are not shipped or delivered on Sundays or Bank Holidays.
Orders placed after 10:00am (GMT) Saturday mornings will not be shipped until the following Monday (respective of Bank Holidays)
We currently only ship to the United Kingdom.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
DELIVERY RATES & ESTIMATED DELIVERY TIMES:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery Service: Royal Mail 1st Class
Estimated Delivery Time: 1-2 Business Days
Delivery Cost: £3.70
Delivery Service: Royal Mail 2nd Class
Estimated Delivery Time: 2-3 Business Days
Delivery Cost: £3.10
Delivery delays can occasionally occur.
DELIVERY CONFIRMATION:
You will receive a Shipment Confirmation email once your order has shipped.
DAMAGES:
Vapenrg Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
RETURNS POLICY:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.