Delivery Policy

Thank you for visiting and shopping at http://www.vapenrg.com.

Following are the terms and conditions that constitute our Shipping Policy.

DELIVERY & PROCESSING TIME:
All orders are processed & delivered within 2-3 business days. Orders are not shipped or delivered on Sundays or Bank Holidays.

Orders placed after 10:00am (GMT) Saturday mornings will not be shipped until the following Monday (respective of Bank Holidays)

We currently only ship to the United Kingdom.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

DELIVERY RATES & ESTIMATED DELIVERY TIMES:
Shipping charges for your order will be calculated and displayed at checkout.

Delivery Service:                                            Royal Mail 1st Class
Estimated Delivery Time:                        1-2 Business Days
Delivery Cost:                                                   £3.70

Delivery Service:                                            Royal Mail 2nd Class
Estimated Delivery Time:                        2-3 Business Days
Delivery Cost:                                                   £3.10

Delivery delays can occasionally occur.

DELIVERY CONFIRMATION:
You will receive a Shipment Confirmation email once your order has shipped.

DAMAGES:
Vapenrg Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

RETURNS POLICY:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.