Thank you for visiting and shopping at http://www.vapenrg.com.
Following are the terms and conditions that constitute our Shipping Policy.
DELIVERY & PROCESSING TIME:
All orders are processed & delivered within 2-3 business days. Orders are not shipped or delivered on Sundays or Bank Holidays.
Orders placed after 10:00am (GMT) Saturday mornings will not be shipped until the following Monday (respective of Bank Holidays)
We currently only ship to the United Kingdom.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
DELIVERY RATES & ESTIMATED DELIVERY TIMES:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery Service: Royal Mail 1st Class
Estimated Delivery Time: 1-2 Business Days
Delivery Cost: £3.70
Delivery Service: Royal Mail 2nd Class
Estimated Delivery Time: 2-3 Business Days
Delivery Cost: £3.10
Delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order has shipped.
Vapenrg Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.